Opay Customer Care Number & Other Ways To Contact

Opay USSD Codes

Opay Customer Care Number & Other Ways To Contact. Do you need to contact Opay customer service but can’t find their contact information? In this blog post, we provide Opay’s customer care number and other means of getting Opay customer care. 

Opay is a popular mobile-based platform for payments, transfers, loans, savings and other essential services used by many people in Nigeria. However, sometimes, issues arise that require assistance from Opay customer support.

So, you are facing login issues, payment problems, account blocks or anything else. In that case, you need to contact Opay customer care using any of the ways we have provided below to get solutions.

Contacting Opay Customer Service

Opay offers various channels for customers to seek assistance, including phone numbers, emails, social media, and in-app customer service.

Here’s a breakdown of the contact options:

Opay Customer Care Number

  • Opay whatsapp number: +2349165998936
  • Customer care: +2341 888 8329
  • Mobile (App & Card queries): 0700 888 8328 or 01 8888328
  • POS Business queries: 0700 888 8329 or 01 8888329

Opay Email Address

  • Customer Service: customerservice@opay-inc.com
  • Legal Enquiries: ng-privacy@opay-inc.com
  • Partnerships: ng-partners@opay-inc.com

Social Media

In-App Customer Service

  • Opay encourages users to utilize the self-service feature or live chat on the app for quick assistance.

Opay Customer Reviews

Opay’s customer service is reflected in a variety of reviews. Here’s a snapshot of customer sentiments based on recent reviews:

Positive Feedback

  • Customers express satisfaction with Opay’s problem-solving capabilities.
  • Some users appreciate the helpfulness of customer care agents.

Negative Feedback

  • Complaints include issues such as delayed issue resolution and unfulfilled promises.
  • Some users report problems with fund transfers and debiting concerns.

Opay Office

Opay has offices across Nigeria to serve customers nationwide. Major locations include Lagos, Abuja, Ogun, Oyo, Jos, Osun, Plateau, Kaduna, and Kano.

To contact Opay’s customer service, visit the office nearest you. Customer service staff can assist with any questions or issues regarding Opay products and services. Here is a list of Opay office addresses across these states:


  • HQ: Alexander House, Otunba Jobi Fele Way, Ikeja, Lagos, Nigeria.
  • 103 Allen Avenue, Mosesola House, Ikeja.
  • 78B Lagos Road Ikorodu.
  • 4th Avenue A Close, Festac Town, Festac.


  • No 34/36 Okotie Eboh Street Utako District.

Abeokuta, Ogun

  • Dolly House Opposite Laroy Hotel, Abiola Way

Ibadan, Oyo

  • The Anjola Building is opposite the Oando Filling Station, Iyana Cele Bus Stop, And Sango Road, Mokola.

Osogbo, Osun

  • Opposite Technical Beside Arowolo Filling Station.

Jos, Plateau

  • Thilda’s Center is Shop 12 opposite GIG Logistics Dadin Kowa 3rd Gate.


  • Asd City Mall Katsina Road By Independent Way.


  • Amana Plaza, Second Floor beside Shoprite Zoo Road.


Navigating Opay’s customer care involves leveraging multiple communication channels. Customer reviews present a mixed picture, showcasing both positive and negative experiences.

Opay’s response to concerns about unknown accounts underscores its commitment to transparency and regulatory compliance. As Opay continues to evolve, maintaining effective communication and addressing customer concerns will be crucial for its success.


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